Shipping Policy

Welcome to Elite Aura! We are committed to delivering your order quickly, safely, and efficiently. Please review our shipping policy below.

Order Processing

• All orders are processed within 1–3 business days after payment is confirmed.
• Orders placed on weekends or public holidays will be processed on the next business day.
• During peak seasons or promotional events, processing times may be slightly longer.

Shipping Time

Estimated delivery times are:

• Domestic Orders: 3–7 business days
• International Orders: 7–21 business days (depending on the destination and customs processing)

Please note that delivery times are estimates and may vary due to unforeseen circumstances.

Shipping Charges

Shipping costs are calculated at checkout based on your location and the selected shipping method. Any applicable shipping promotions or free shipping offers will be displayed during checkout.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number. You can use this tracking information to monitor the status of your shipment.

Delays

While we strive to ensure timely delivery, Elite Aura is not responsible for delays caused by:

• Courier service disruptions
• Weather conditions
• Customs clearance procedures
• Incorrect or incomplete shipping addresses provided by customers

Incorrect Shipping Information

Please ensure your shipping details are accurate before placing your order. Elite Aura is not responsible for orders delivered to incorrect addresses provided by the customer. If you notice an error, contact us immediately, and we will do our best to assist before your order ships.

Lost or Damaged Packages

If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to investigate the issue and help reach a resolution.

International Orders

International customers are responsible for any customs duties, taxes, or import fees imposed by their country's customs authorities. These charges are not included in the product or shipping costs.

Contact Us

If you have any questions about your order or our shipping policy, please contact our customer support team. We are always happy to assist you.

Thank you for shopping with Elite Aura!